They will protect my data (won’t they?)

They will protect my data (won’t they?)

So the other day I was talking with my buddy Kevin Finisterre.  One of the things that we were discussing was people who just don’t feel that security is an important aspect of their business because their customers don’t ask for it.  That always makes my brain scream “WHAT!?”. Here’s a direct quote from a security technology vendor “We don’t perform regular penetration tests because our customers don’t ask us to do that.”
Isn’t it the service provider’s/vendor’s responsibility to properly manage and maintain the security of their infrastructure?  Don’t they have an ethical obligation to their customers to protect the service that they are offering and any information that the customers decide to store on their systems?
The real question is, how many customers would they lose if the customers heard them say that? That is after all just like saying “We don’t care about security because our customers aren’t asking us to care about it.”  
So who have I heard this from? Here’s the (very) short list:
  • Vendors that make security software (like email gateways, anti-virus technology, Intrusion Prevention Systems, etc).
  • Vendors that make technology that is used to control our Nuclear Power Plants, Water Purification Plants, Traffic Control Systems, etc.
  • Vendors that sell business enabling technologies like PHP based Content Management Systems, Commercial Web Servers, Server based applications, Web Applications, etc.
  • Vendors that sell desktop applications like Financial Tracking Systems, Invoicing Systems, File Sharing Systems, Backup Solutions, etc.
  • I’ve also heard this from MAJOR Service Providers such as Web Hosting Providers, Email Providers, Backup Service Providers, etc.
  • The list goes on….
I think that people need a wake up call.  This strikes me as a serious ethical issue, what about you? Leave me a comment I’m very interested in feedback on this one. 

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Karen Huggins

Chief Financial, HR and Admin Officer
Karen joined the Netragard team in 2017 and oversees Netragard’s financial, human resources as well as administration functions. She also provides project management support to the operations and overall strategy of Netragard.
 
Prior to joining Netragard, she worked at RBC Investor Services Bank in Luxembourg in the role of Financial Advisor to the Global CIO of Investor Services, as well as several years managing the Financial Risk team to develop and implement new processes in line with regulatory requirements around their supplier services/cost and to minimize the residual risk to the organization.
 
With over 20 years of experience in finance with global organizations, she brings new perspective that will help the organization become more efficient as a team. She received her Bachelor of Finance from The Florida State University in the US and her Master of Business Administration at ESSEC Business School in Paris, France.

Philippe Caturegli

Chief Hacking Officer
Philippe has over 20 years of experience in information security. Prior to joining Netragard, Philippe was a Senior Manager within the Information & Technology Risk practice at Deloitte Luxembourg where he led a team in charge of Security & Privacy engagements.

Philippe has over 10 years of experience in the banking and financial sector that includes security assessment of large and complex infrastructures and penetration testing of data & voice networks, operating systems, middleware and web applications in Europe, US and Middle East.

Previously, Philippe held roles within the information system security department of a global pharmaceutical company in London. While working with a heterogeneous network of over 100,000 users across the world and strict regulatory requirements, Philippe gained hands-on experience with various security technologies (VPN, Network and Application Firewalls, IDS, IPS, Host Intrusion Prevention, etc.)

Philippe actively participates in the Information Security community. He has discovered and published several security vulnerabilities in leading products such as Cisco, Symantec and Hewlett-Packard.

He is a Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), PCI Qualified Security Assessors (PCI-QSA), OSSTMM Professional Security Analyst (OPSA), OSSTMM Professional Security Tester (OPST), Certified in Risk and Information Systems Control (CRISC)and Associate Member of the Business Continuity Institute (AMBCI).

Adriel Desautels

Chief Technology Officer
Adriel T. Desautels, has over 20 years of professional experience in information security. In 1998, Adriel founded Secure Network Operations, Inc. which was home to the SNOsoft Research Team. SNOsoft gained worldwide recognition for its vulnerability research work which played a pivotal role in helping to establish today’s best practices for responsible disclosure. While running SNOsoft, Adriel created the zeroday Exploit Acquisition Program (“EAP”), which was transferred to, and continued to operate under Netragard.
 
In 2006, Adriel founded Netragard on the premise of delivering high-quality Realistic Threat Penetration Testing services, known today as Red Teaming. Adriel continues to act as a primary architect behind Netragard’s services, created and manages Netragard’s 0-day Exploit Acquisition Program and continues to be an advocate for ethical 0-day research, use and sales.
 
Adriel is frequently interviewed as a subject matter expert by media outlets that include, Forbes, The Economist, Bloomberg, Ars Technica, Gizmodo, and The Register. Adriel is often an invited keynote or panelist at events such as Blackhat USA, InfoSec World, VICELAND Cyberwar, BSides, and NAW Billion Dollar CIO Roundtable.