Privacy Policy
Netragard respects your privacy. This Policy informs you of our privacy practices, and of the options you have about how your personal information is collected and used.
Netragard Inc. (“Netragard” or “We”, “Us” or “Our”) self-certifies the privacy policies described below in accordance with the U.S.-E.U. Safe Harbor principles, specifically, Notice, Choice, Onward Transfer, Access and Accuracy, Security, and Oversight/Enforcement.
What information do we collect?
We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use cookies?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you will not have access to many features that make your site experience more efficient and some of our services will not function properly.
Do we disclose the information we collect to outside parties?
No. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify the information you have provided to us?
To modify your e-mail subscriptions, please let us know by contacting the Privacy Manager. Please note that we may maintain information about an individual sales transaction to service that transaction and for record keeping. Third party links provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Changes to our policy If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 1, 2022.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us all feedback pertaining to privacy, or any other issue. This online privacy policy applies only to information collected through our website and not to information collected offline.
Your consent
By using our site, you consent to our privacy policy.
Application
This Privacy Policy applies to all Websites owned or used by Netragard (“Netragard’s Websites”), as well as all website-based transactions in which we collect personal information (as defined below) from our customers. Moreover, this Privacy Policy applies to all personal information (defined below) received by us in any format including electronic, paper or verbal. Netragard will not sell or share this information with third parties in ways different than what is disclosed in this Privacy Policy. On a global basis, Netragard will, and will cause its affiliates to, establish and maintain business procedures that are consistent with this Policy.
Please note, Netragard’s websites may contain links to third-party sites for your convenience and/or information. If you access those links, you will leave Netragard’s site and be re-directed to a third-party site. We do not control the privacy practices of those third-party sites, which may differ significantly from Netragard’s privacy practices. We do not endorse or make any representations about third party websites, and the personal data you choose to provide to third party websites is not covered by this Privacy Policy. We encourage you to review the privacy policy of any website or company before submitting your personal information to them.
Collection of Personal Information
For the purposes of this Policy, “Personal Information” means any information that identifies, or could be used by or on behalf of Netragard to identify, an individual. Personal information does not include information that is encoded, nor does it include publicly available information that has not been combined with non-public personal information.
To provide you with certain products and services, such as access to Netragard’s whitepapers, newsletters, or related materials, some of the landing pages at Netragard’s websites require you to provide us with certain personal information about yourself. Your personal information includes your first and last name, your email address, and contact telephone number and/or other relevant information.
Use of Your Personal Information
Currently, we use your personal information only to provide you with the information that you specifically request at or through our site. If, in the future, we believe that you could benefit from the products or services of certain third parties, we will require you to opt in before we disclose any of your Personal Information to such third parties.
Although we do not share your personal information without your permission, we may nonetheless disclose your personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our website; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
On occasion, we may hire third parties to perform certain functions on our behalf. Examples include removing repetitive information from Our customer lists, analyzing data, providing marketing assistance, and providing customer service. These third parties have access to your Personal Information to the extent necessary to permit them to do their jobs, however, they are bound by confidentiality agreements before any information is provided to them, and they are restricted from using the information for other purposes.
In addition, we may use your personal information in the aggregate and in a de-identified manner to determine Our customers’ demographics and preferences. By doing so, we can deliver to you targeted events, such as relevant advertisements and/or information, which you may find to be helpful and informative.
Other than as stated in this Privacy Policy, we will not release your personal information to unknown or unaffiliated third parties, and we will not cross-reference your personal information with that of any other customer or entity. If Netragard has knowledge that one of Netragard’s employees or agents is using or disclosing personal information in a manner contrary to this Privacy Policy, Netragard will take reasonable steps to prevent or stop the use or disclosure. Netragard holds its employees and agents accountable for maintaining the trust that Our customers place in our company.
Also, in the unlikely event that all or substantially all of Netragard’s assets are acquired or transferred, your Personal Information may be one of the transferred assets. It is Netragard’s practice to seek appropriate protection for information in these types of transactions.
General Data Protection Regulation (GDPR)
We would like to make sure you are fully aware of of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Netragard’s website does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Your Choices
You will have the option to opt-in to any uses of your personal information in which your personal information would be disclosed to a non-agent third party, or where such information would be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by you. If you do not opt-in to such use(s), then Netragard will not release your personal information.
Accuracy & Access
Netragard will take reasonable steps to ensure that your Personal Information is relevant accurate, complete and current, to its intended use. We provide individuals with reasonable access to personal information that they provide to us, as well as the ability to review and correct such information as applicable.
To protect your privacy and security, we may take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your Personal Information. To view and change the personal information that you directly provided to us, you should contact our Privacy Officer, listed below.
In addition, we may limit or deny access to personal information where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by the Safe Harbor Agreement. In some circumstances, we may charge a reasonable fee, where warranted, for access to Personal Information.
Security
To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of your Personal Information, we utilize physical, technical and administrative procedures to safeguard the information We collect.
We also use firewalls and restricted access methods to ensure the security of the information we collect. We limit access to your personal information and data to those persons in Netragard, or as agents of Netragard, that have a specific business purpose for maintaining and processing such information. Netragard’s employees who have been granted physical access to your Personal Information will be made aware of their responsibilities to protect the security, confidentiality and integrity of that information and have been provided training and instruction on how to do so.
Contact for Privacy Issues
If you have any questions or comments about this Policy, please direct them to the designated Privacy Manager. Netragard’s designated contact for questions related to our website’s privacy manager is:
Netragard
ATT: Privacy Manager
11 Apex Dr. Suite 300A,
Marlborough, MA 01752
Dispute Resolution
Netragard will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Netragard and the complainant, we have agreed to participate in the dispute resolution procedures of the panel established by the EU data protection authorities to resolve disputes pursuant to the Safe Harbor Principles. In the event that we or such authorities determine that we did not comply with this policy, we will take appropriate steps to address any adverse effects and to promote future compliance.
Changes to This Privacy Policy
The practices described in this Policy are the current personal information protection policies for Netragard’s websites as of August 1, 2022. Netragard reserves the right to modify or amend this Policy at any time consistent with the requirements of the Safe Harbor Principles. Appropriate notice will be given concerning such amendments.
